Privacy policy

At Artisign Crafts, we are committed to protecting your privacy and ensuring a safe shopping experience. This Privacy Policy explains how we collect, use, and handle your personal information when you visit our website, make a purchase, or interact with our services.

By using our website, you agree to the terms outlined in this policy.

Information We Collect

We may collect the following types of personal information:

  • Contact details (name, address, phone number, email)
  • Payment information (card details, transaction data)
  • Account details (login credentials, preferences)
  • Order and transaction history
  • Communication details (messages, inquiries)
  • Device and usage data (IP address, browser, activity)

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Manage your account
  • Improve our website and services
  • Communicate with you (order updates, support)
  • Send marketing communications (you can opt out anytime)
  • Prevent fraud and ensure security
  • Comply with legal obligations

Sharing Your Information

We may share your information with:

  • Service providers (payment processing, shipping, IT support)
  • Marketing and advertising partners
  • Legal authorities when required
  • Third parties with your consent

Our store is powered by Shopify, which may also process your data to help provide and improve services.

Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices, so we recommend reviewing their policies.

Children’s Privacy

Our services are not intended for children, and we do not knowingly collect personal data from minors.

Data Security

We take reasonable measures to protect your information, but no method of transmission over the internet is completely secure.

Your Rights

Depending on your location, you may have rights to:

  • Access your personal data
  • Correct or update your information
  • Request deletion of your data
  • Opt out of marketing communications

To exercise these rights, please contact us.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

Contact Us

If you face any issues or need assistance, please contact us. We’re here to help ensure a smooth resolution.

Business Name: Artisign Crafts

Phone: +44 7823345739

Email: support@artisigncrafts.com

Address: RM8 1SL B6, Dagenham, England, RM8 1SL, United Kingdom

Business Hours: Monday to Friday, 9:00 AM - 6:00 PM